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Droid X2 Dialing Problems?
Rolfster
Member

When my DX2 has been at rest, or when I reboot my phone, I can maybe make one phone call.  After that when I try to either dial a number or select from my contacts it takes on average 30 seconds to a minute to dial the number (in that span of time I have probably hit the dial button seven to ten times because I am frustrated . . . much like the Power Point scenario when you slides are not advancing and when the computer finally catches up you get the 20+ slides advancing ; - )  ).  My question is this . . . what is causing this and what can I do to get this revolutionary funtion called (wait for it) making a call, back?  I thought it might have something to do with the number of apps a person has, or what they have running on their phone, e.g. Skpe, Weather Apps that run all the time, etc.  I consider this a high priority problem and would think there is solution.  As an aside, this is the very reason why I complained to Verizon when I had my HTC Droid Eris.  It too, was having the exact same issue with not dialig the call immediately.  So, I do not believe it is a Motorola problem.  So, the question still stands, what can I do to be able to make phone calls?

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Re: Droid X2 Dialing Problems?
vzw_customer_support
Customer Support

Hello Rolfster, 

I can clearly understand your frustration as this has been happening far too long for you!  Do you typically have a strong signal when you are trying to complete the call?  Does the phone react differently if you manually type the phone number instead of choosing from contacts?  Also, do you have 10 digit or 11 digit phone numbers programmed into you contacts?  Let's work together to find a solution! 

Thank You,

YaleK_VZW
Follow us on Twitter @VZWsupport

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Re: Droid X2 Dialing Problems?
loleee71
Member

I have the same problem out of my droidx2 I go to dialer or to contacts and pick someone to call and hit the green call call button just to sit there and wait after a few seconds I get frustrated and hit it over and over and over and still nothing, eventually after about 5 mins of hitting buttons I get my call through if I'm lucky sometimes it just takes me back to my home screen....THANK GODNESS I haven't had to make an emergency call yet.

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Re: Droid X2 Dialing Problems?
vzw_customer_support
Customer Support

Hi there loleee71. I am sure that can be quite frustrating to have this issue. Did this problem just start? A hard reset may fix this issue. First, back up your contacts either using the Backup Assistant or by using Google contacts. Usually they backup automatically to Google if sync is checked. You can check if the contacts are backed up by logging on www.google.com/contacts . Pictures are saved on SD card. After ensuring your items are backed up, perform the hard reset. Here is how: http://bit.ly/oV4Meh .

Let us know if the issue persists after the reset.

Thank you,

Lena A.
Follow us on Twitter @VZWSupport

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Re: Droid X2 Dialing Problems?
SteveEd
Member

I have the same problem.  A hard reset back to 2.3.4 cured it for a couple of weeks, but it's starting to hang again. 

I'm getting charged double minutes because I hit dial several times and all calls go through at the same time.  When I finish the call, I realize that I've connected twi

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