okay..so ive had the droid for almost a year now and since i dont like to talk to customer service or deal with all the waiting ive been sucking it in and just seeing if i could deal with all the problems of the droid..but im fed up with it and i want to get a replacement..
from all the forums ive read many people have been getting tons and tons of replacement droids, and now that it is discontinued some people have been receiving droid2's
I was wonering if the droid is really discontinued and cant be a replacement phone..can i get a blackberry bold 9650 instead of the droid 2 as a replacement?...
i mean i dont see why not..im still gonna pay for the data plan, and its a cheaper phone anyway..will verizon let me do this?
I am now waiting for my 3rd replacement and am fetup with this phone. I think we should get together and request a different phone. You know they will send refurbished phones and the problems will continue.
jrussell34 wrote:I am now waiting for my 3rd replacement and am fetup with this phone. I think we should get together and request a different phone. You know they will send refurbished phones and the problems will continue.
If none at in stock of the device that you had before, then you'll receive a different phone. The different device will still be a refurbished phone
do we get to pick the phone? or will they pick for us?
ch44zill44 wrote:do we get to pick the phone? or will they pick for us?
Sometimes you will get an option to pick between 2 phones. Other times you will be stuck to just one.
do you think they would let me get a blackberry bold 9650?
i mean don't get why not..its cheaper than the Droid 2..and i still have to pay data plan fee with it
ch44zill44 wrote:do you think they would let me get a blackberry bold 9650?
i mean don't get why not..its cheaper than the Droid 2..and i still have to pay data plan fee with it
I PMed you to answer your question. You won't be getting the Bold. Droid 2 is an updated version of the original Motorola Droid. That is just Verizon's policy.
ok so im going through the same problems except this is going on my 4th droid. I hate speaking to customer service as well! I hear people all the time getting differnt phones and now I see it happening. How do I get a differnt phone and away from a soon to be #5. I will take any other replacement phone but the ones Im getting. PLease help
Through Asurion I was offered some moto P.O.S. Or the HTC Eris. asurion assures me that they will have it in stock again "soon" I was advised last week it would be a week. Now a "few more days" Good Luck. I can not wait until this contract is up. Would almost rather NOT have a cellular phone than deal with VERIZON.
I am trying to return my Droid within the 30 day return window you have after purchase. They sent me a "certified used" Droid and I called and complained. They told me to send it back if I had not activated it but Verizon has no more new Droid to replace it with. Some Verizon stores do, but I don't think I want another one. They will send me a Droid 2, for an additional $100. They have also told me, three different times, that they have heard or no issues with the Droid...
I spoke with a Verizon "executive" who listened to my problems with 4 Droid1 phones. I explained that the solution for most of the problems was to factory reset, pull the battery, power down or remove apps that "must be causing the problem." He told me that there was obviously an issue with verizon support not helping me troubleshoot. I explained that I am tired of reinstalling apps, setting up screens, clearing dupe contacts and setting up the phone after a factory reset. My request was to pay $100 for a new different phone (not refurbished) like Droid2 or a Blackberry. His solution was an "early update" - I pay $200.00 and EXTEND my contract for 2 years???? Sorry, no. I am hoping that when my contract is up next year, AT&T will have improved their service and I will go to them. Unfortunately, it sounds like Verizon is the best for wireless calls now. I will just ignore the apps, etc. that don't work on this Droid1.
Just think how much business one of these wireless companies would have if they offered decent equipment and good customer service - including repair and/or replacement.
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