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Droid incredible took a dive.

Well, along will all my other problems Ive had with this phone this one marks the top. I got home today after being at school and my phone died so I plugged it in. When I plugged it in I kept it there for about 30 minutes while I was making food and tried to turn it on after. It was still on the charger, I pressed the power button, it started up then reset started and reset started and reset. After hearing the "Droooiiiid" for a tenth time I looked at it and noticed it was. Pulled it off and now it just goes to the screen with the red circle after the droid incredible and just freezes takes 3 minutes then resets. I have tried everything anyone has said from pulling the battery, the volume down and power to hard. Nothing is working I would greatly appreciate is someone could tell me why my phone wont turn on.

Re: Droid incredible took a dive.
Customer Support

Hello mouseypetrie,

Yikes! I'm extremely sorry to hear that your device has had a stroke. Let's provide some electric juice and shock your device back to life. It seems that your device is having a software start up issue. A way to fix this would be to complete a hard reset. Below, I have listed the necessary steps as well as a link for visual assistance.
1. Remove & re-insert battery .
2. Press & hold the Power button Volume down key simultaneously until the HBOOT screen appears then release.
3. Select factory reset.
4. Use Volume up & down to make selection.
5. Power key is used for confirmation.

If you are having issues with completing these steps, you may view for visual assistance. Please let us know if you have any additional issues, thanks!

VZW Support
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