Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Droid loading problem
mrkevin
Member

I have this droid and as i continue to turn on the device it just stays there. I cannot get the new updated software either for it. What do I do?

0 Likes
Re: Droid loading problem
vzw_customer_support
Customer Support

Hey mrkevin,

Oh my goodness! This doesn't sound good at all. Let's see what we can do. At what point when you are turning it on, does it fail to do anything else? When did this start? Have you tried http://bit.ly/PQqfT6? That should also assist with helping the software to go through. Please make sure that you save your information prior to formatting the device.

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

0 Likes