Droid mini shuts down on its own

[Pearson200]

Since updating Android about a week ago, my droid mini has shut down on its own at random times. Pressing the power button won't start it up either. I have to continually press for over a minute before the phone powers up. Battery is over 70% so that shouldn't be the issue.

Thanks for any ideas on how to cure this!

[tbo27]

http://www.verizonwireless.com/support/knowledge-base-83492/

[Pearson200]

Page was unavailable!

Thanks!

[nicholasbranson]

I would suggest trying running the device in safe mode. There may be one of your 3rd party apps that are interfering somehow with the proper functioning of your device, and safe mode will disable them for diagnostic purposes. If running safe mode improves the phone's performance, one of a couple things may happen. Your phone may "fix itself", correcting its own glitch now that there is no interference from a problem app, or it may just run better while in safe mode. You'll have to restart again as normal to determine which one it is. If it goes back to glitching, then you will need to go back into safe mode, remove all 3rd party apps, and then add them again one by one to determine which one was the problem.