I am having the same issues with my phone. I went into the Verizon store downtown DC last month and the customer service rep said that he also had a droid and it was rebooting on its own as well but that Verizon was supposed to be coming up with an update to solve the situation. He also told me that there was no point in getting a "NEW" refurbished phone because it would do the same thing since it was a problem with the droid's. I went in today and they told me that it was not a known problem and that I had solutions. The first was I could get the new refurbished phone and chance it happening again, I could set up a new line on an account that is not even mine, pay 9.99 for the new account and then pay the upgrade price, or I can pay full price for a different droid which runs about $500 and then they will give me a $50 credit......That does not seem like a fair solution. I work with children and need to have my phone available and working at all times in case we are outside and there is an emergency. Again the managers at the Verizon store in downtown DC said that it was not a known problem....How can it not be a known problem and there are so many people on here complaining about the same problem? This is not my problem or issue and should not be dropped in my lap. I should not have to pay more money for a phone that was already expensive to begin with.
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