An Accepted Solution is available for this post.

Droid x - Dropped Calls, Freezing Screen and Now its auto dialing

sedwardsaz
Newbie
‎08-03-2010 09:49 PM

Just got my Droidx cell phone and at first loved it,but now getting frustrated.  Quick 1-2 minute calls are ok anything longer and it is dropping the calls.  Also periodically the screen freezes.  Now last night it called a friend 30 times during the night, I hadn't called her so not sure why it picked her number.  Any thoughts would be helpful.... I can't have a phone that is going drop calls and randomly call my contacts.

 

PLEASE HELP!

0 Likes
Reply
4 Replies
An Accepted Solution is available for this post.
tschirtz
Newbie
‎08-05-2010 12:37 AM

Mine just did the same thing.... My co-worker called me at home to ask why I was calling their house over and over again. I told them I wasn't. My wife brought me the Droid X and I could see I did indeed call them 4 times as well as my brother 3 times... all while it was sitting on the charger. While I was looking at it, it called my brother and quickly put the call in the background.

 

 I can also see where an email went out and the "Droid X Verizon network" boiler plate on the bottom of the message was messed up

 

Very, very strange.

 

DId you figure out what was happening to yours?

0 Likes
Reply
An Accepted Solution is available for this post.
shmayl
Newbie
‎02-25-2012 02:00 PM

I went through 3 phones and all of them were dropping calls and dialing numbers on its own.  When I spoke with a motorola tech they said to take off the phone cover and not put one on again as it doesn't need it.  I did this and have had no problems since.  Took me 8 months to get resolved but finally is. 

0 Likes
Reply
An Accepted Solution is available for this post.
rxpertmed
Enthusiast - Level 1
‎04-02-2012 11:18 AM

happens to my phone as well as many other problems.  Droid 2 global should be retired and purchase price refunded.

0 Likes
Reply
An Accepted Solution is available for this post.
vzw_customer_support
Community Manager
Community Manager
In response to rxpertmed
‎04-04-2012 12:23 PM

Good Afternoon rxpertmed. I know it can be frustrating when your device is not performing well.

Is your software up to date on your Droid 2 Global? The latest version is: 4.5.629.A956.Verizon.en.US.

http://bit.ly/HNpEQY

If the software is up to date, please try running the device in safe mode to determine if third party apps may be causing the issues.

http://bit.ly/r7xUJM

If the device is still not responding, please complete a hard reset.

http://bit.ly/rqKDhh

I hope this information is helpful.

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

0 Likes
Reply