DroidX won't boot after adding extended battery.

[BradleyB]

I bought an extended battery (BH6X) and put it in last night. As I expected the battery arrived with no charge on it. So I plug it in (it's plugged into the wall, not the computer) and let it charge overnight. Skip to this morning and now I can't turn it on. Well let me tell you what happens when I try to turn it on. First I get a red motorola logo then I get the DroidX booting image then I get the red motorola logo again and then I get a screen that has this big icon of a battery and it starts out at 0% and goes up to 60% and then the screen goes blank. Any help would be greatly appreciated.

[gerio]

First step, try pulling and re-inserting the battery and see what happens.

Geri O

[BradleyB]

Thanks for the reply Gerio.  I'm at work right now so I can't try that just this instance.  When I left to work I put in the stock battery so when I get home I will put in the new battery and try that.

[gerio]

Oh, it's working fine with the stock battery? Hmm, try re-inserting the extended battery when you can and get back to the forum on what happens.

[crb79]

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BradleyB wrote:

I bought an extended battery (BH6X) and put it in last night. As I expected the battery arrived with no charge on it. So I plug it in (it's plugged into the wall, not the computer) and let it charge overnight. Skip to this morning and now I can't turn it on. Well let me tell you what happens when I try to turn it on. First I get a red motorola logo then I get the DroidX booting image then I get the red motorola logo again and then I get a screen that has this big icon of a battery and it starts out at 0% and goes up to 60% and then the screen goes blank. Any help would be greatly appreciated.

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If the extended battery arrived dead, this is a good sign that it's a bad battery to begin with.  Modern rechargable lithium batteries have a control board in them which will not allow them to be recharged once their voltages get to low.  It's a safety feature on them which prevents disasterious occurances in cases where a battery has shorted out internally.

[Cody21]

Curious if the battery you bought was a Verizon-approved MOTO battery or some OEM battery? I've read reports that most of the OEM batteries do NOT work in this phone.  Can you post the Model # & details of the battery?

[gerio]

He posted the BX number, which is the Moto OEM battery.

But it does sound like it was DOA.

GO (sorry.. )

[gerio]

Sorry, BH6X. My eyes are crossing over the acronyms.

G

[Cody21]

So all BH6X batteries are in fact MOTO "originals"?  OK .. didn't know that. (I don't have one). Just wanted to make sure though that it is indeed not an OEM.

[gerio]

Well, I'm ASSuming that only Moto could use that model designation...?

Geri O

[crb79]

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gerio wrote:
Well, I'm ASSuming that only Moto could use that model designation...?

Geri O

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There are a couple of knock-off manufacturers that will use a battery model number as it's model number.  Some knock-offs even have Motorola branding and logos on the batteries.

[Wildman]

So I would say that the one million dollar question is........  Did you buy the battery from Verizon or a 3rd party resaller?

[BradleyB]

Well I'm back home, and the battery doesn't work.  Thank you all for your replies.  I bought it from somone through amazon.  I hope this return goes smoothly.

[Wildman]

I hope you have good luck and all goes well but I can agree with other posters that I have learned that some accessories are best bought from source like manufactor or carrier...   Usually a item has a lesser cost becuase it is a lesser quality.

Best of luck...

[Cody21]

"I bought it from somone through amazon." ..

yea, I think that explains it ... 

[gerio]

'Fraid so...

Good luck, Geri O