Duplicate Corporate Sync Account Can't Be Deleted

[FlyingJeep]

I have a duplicate Corporate Sync account that I cannot delete. When you go into My Accounts and select the duplicate account the username field is grayed out and the courser is in the password field. If you select the Remove account button... nothing happens.

If you try to enter a password and then select Ok you get:

            Error adding account

            Username must not be blank

If you select Ok without entering a password you get:

            Error adding account

            Username must not be blankPassword must be at least {1} characters

Because the username field is grayed out you simply can’t enter a username.

Is anyone else seeing this? Is there a fix for this issue?

[drysedorph]

I have this too - my phone is so new that i am ok doing a factory reset...however I am so new to droid...i dont even know how to do that.  I guess i will keep looking for the fix that will remedy the problem that i have which is the same as OP.  Anyone with a solution...please reply....most grateful.

[FlyingJeep]

Any one with a solution...?

[ScottieDrama]

I have the same problem - 2 accounts, one cannot be deleted, shows password box only.   Hard to believe no one will even put a post saying they know it is an issue.

[firstlady09]

You can do a hard reset on your device. I have provided some steps to complete the reset below. Hope this helps!

1. From the home screen, touch the applications tab (located at the bottom of the display).

2. Touch Settings

3. Touch Privacy

4. Touch Factory Data Reset.

5. Touch Reset Phone.
If presented, enter the current passcode or draw the unlock pattern

6. Touch Erase Everything.

[Mike_Tickle]

Will the factory data reset delete pictures that are stored on the phone (in the dcim folder)?

-Mike

[melsgeo]

Same problem for me.  I supposed hard reset is the way to go but I am nicely setup and dont feel like doing that.  Any other suggestions here?

[FlyingJeep]

It happened again. Now I have three corporate sync accounts showing... two of which cannot be deleted. Very frustrating!!!

[FlyingJeep]

I was really hopeful that the update to Android 2.2 would solve this issue. But it has not. I really don't want to do a full wipe to fix this. Any suggestions?

[mrmedia2011]

I have the same problem, (greyed out username, empty password field and cant delete the account)...except my email somehow will work on occasion and it will pull down my contacts address book for that email account?? If it worked all the time I wouldnt care, however my email account crashes whenever I attempt to check it or compose a new email. There has to be a solution to this other than wiping the device right?..