Durrrrr...phone randomly sending calls directly to voicemail

PAB
Newbie

My Droid X randomly sends calls directly to voicemail rather than ringing through. This isn't a new issue, it has always done this.

 

I finally got frustrated after my sister called four times last night and got voicemail immediately, every time. I was sitting there waiting for her call, and was not on the phone.

 

I called Verizon this morning, and the rep suggested powering down, removing the battery, powering up, and dialing *228 to reprogram. She said to wait a week and if it happens again they will send a replacement phone. I've done that before and already got one replacement phone.

 

In other words, they are clueless.

 

Anyone?

Anyone?

Bueller?

Bueller?

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5 Replies
Wildman
Legend

This usually happens because a weak signal or you set the contact to go to voicemail in the contact menu...

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vereyezuhn
Master - Level 3

Yep, signal issue

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artj
Enthusiast - Level 3

I have seen this with other phones and carriers. Multiple people within my office on different providers with wide variety of phone even plain janes.

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LenaA_VZW
Verizon Employee

Thank you everyone for the information provided. This is not a known issue with the Droid X. If you have low signal then the device will not ring on your end. If the issue persists, send me a private message with your mobile number and I will contact you to resolve this issue. 

 

Thank you, 

 

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hallcp1019
Contributor - Level 2
May need to get a femtocell (boosts 3g through your modem and internet) most carriers will comp this is you ask just right I have one from sprint and att hopefully vzw wont be outdone it really helps almost top end speed for about 100 feet diameter
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