E-Mail authentication error when sending emails. Droid X

[calmissile]

Problem:  On one email account I was unable to send e-mail messages.

Desciption:  Get an authentication error after sending attempts

Cause:  Unable to access the advanced setting menu for outgoing server

Reason:  System software version 2.3.340.MB810 does not have the advanced menus.

Solution: Update Droid X software to version 4.5.596.en.us

Procedure:

1.  Go to Settings icon

2.  Select About Phone (last choice)

3.  Select System Updates

4.  Update the software - takes quite a while to download.

5.  Install software when prompted.

6.  Go to My Accounts

7.  Select the problematic E-mail account

8.  Go to Outgoing Sever

9.  Go to advance settings   (NEW)

10.  Select the correct authentication settting per your ISP instructions for the outgoing server.

PROBLEM SOLVED!

[bearone21]

good post