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Email loading issues
jtair
Member

I have a Droid X2 and regularly when accessing an email or the email mail accounts, the phone says loading for a while then kicks me out of the app. I have tried rebooting, taking the battery out, etc. Nothing seems to work except letting it sit for a while then next time it may or may not work? Any suggestions?

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Re: Email loading issues
vzw_customer_support
Customer Support

Hey jtair!

Sorry to her about your troubles! This may be caused by having too many emails try and load into your phone at once. What email account are you attempting to load? Was this Gmail, Hotmail, or Yahoo? Have you tried removing and re-adding the account (http://bit.ly/VvcTyc) at all? Are they showing up alright when you log on the computer? Please let us know if you need any other assistance.

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

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Re: Email loading issues
jtair
Member

Hi Michelle,

This problem happens often and seems independent of the email account. I

have my work server, Comcast.net, and a gmail account all feeding into my

phone and when it start happening it happens with all accounts. It happens

quite a lot (often over 50%) and I only thing I can do is wait a few minutes

then try again. The emails show up just fine on my desktop, laptop, and

other devices. Just not on my phone. I am convinced it has nothing to do

with my email providers but the problem resides in either the Verizon

service or the Motorola phone. Which version of SW should I be running on

the Droid X2? I could check if I am need of a Android update.

Thank you,

John P.

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