I have the droid Incredible 2.
The mail app locked up a week back and started throwing error messages.
Stopped in the V-store and they had me delete my "m.outlook.com" and re-add it as our in-house email had recently been worked on.
This worked and I re-added my Go-daddy mail and G-mail back as well and they all worked.
Now its locking up and throwing error codes again. I removed all accounts and shut down pulled the battery and restarted. Now when re-adding my accounts they wont authenticate stating that I have a user name or password incorrect, I could have made a mistake entering the data once, but for three accounts several attempts I don't think so.
Also, I can only attempt to re-add the accounts from the account list, if I open the app it asks me to add an account and if I choose to try it locks up and gives me the option to force closed.
Please help me.
If you are going to recommend a factory re-set, what does that do and what am I going to loose?