I would like to thank Gerald << Employee full name removed >> from the Valparaiso Verizon Store. He was probably the most helpful and informative tech specialist I have ever encountered, I was impressed by his patience and the completeness in my phone and service change. I was exhausted the day I went into the store. He really took the time to make certain I had the right phone, right service and ready to go phone. Thank you, Gerald.
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