Exchange ActiveSync and specially crafted messages cause ActiveSync/Email App to stop sync'ing

RobCash
Newbie

So, I think I've finally put together what the issue is with ActiveSync and Mail hanging on the Incredible, at least for me.  When I recieve SharePoint Alerts, or Google Calendar invites, my Droid will stop syncing every time.  If I find the message and delete it on my phone, the sync will start working again.

 

The two ways I've seen this happen are one, with SharePoint alerts.  I have signed up to recieve alerts from SharePoint when content changes, or tasks are updated.  These messages pretty much break sync every time.  As soon as I delete one, it starts right back up until it hits the next one.

 

The other way I've seen sync stop working is when Google calendar invites are sent to me.  The discription is usually really long, and has very long urls inside of it.  It seems there must be some kind of limitation here in what ActiveSync can handle.

 

In both cases, as soon as I find the message that is holding everything up and delete it, sync returns to normal and starts working again.

 

We're running Exchange 2003... but will be migrating to Exchange 2010 soon.  I'm wondering if this will helpl the issue.

 

Has anyone else noticed this issues like these with their Incredible and ActiveSync?

 

Is there another place I can submit this bug?  HTC, Google? 

 

Thanks,

Rob

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bemenaker
Newbie

I get this same problem.  When I delete the sharepoint messages it works again.  Anyone know a fix for this?

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