draya06 wrote:
This is probably a stupid question, but I'm asking anyways. If I do a factory reset on my phone will I lose my pictures and videos?
I know contacts and apps can be restored, but I want to figure out how much stuff I need to send elsewhere before I reset it.
Pictures and video on SD card will be left intact. If you're really paranoid about it, remove your SD card before you factory reset.
crb79 wrote:
Pictures and video on SD card will be left intact. If you're really paranoid about it, remove your SD card before you factory reset.
This is correct and if you are worried the removing card ideal is a good ideal.
I think I need to do a factory reset and can't remember where I saw the option to do it. I hope this will fix my problem. Every thing seems to work on the X except the ability to make a call. When I get an incoming call I can hear nothing and nothing is going out. When I try to make an outgoing call by entering a number and hit the dial icon, nothing happens. Any help would be greatly appreciated.
jerry1342 wrote:I think I need to do a factory reset and can't remember where I saw the option to do it. I hope this will fix my problem. Every thing seems to work on the X except the ability to make a call. When I get an incoming call I can hear nothing and nothing is going out. When I try to make an outgoing call by entering a number and hit the dial icon, nothing happens. Any help would be greatly appreciated.
Have you tried a battery pull reset?
To factory/hard reset:
1. Turn the phone off.
2. Hold the Power and Homebuttons down for about 5 seconds.
3. A screen with an exclamation will appear. Tap the Search key.
4. Scroll down to factory reset using the Volume Down button.
5. Confirm the selection.
6. Select Yes — delete all user data then tap OK.
1. Uncheck "Back up my data" under Settings/Privacy
2. Click Factory Data Reset/Reset Phone
3. After reset is complete only Active Phone but do not input Google Email information
4. Once phone is at homepage go back into Settings/Privacy and make sure the Automatic Restore option is unchecked, even if grayed out, activate "Back up my data" and quickly disable "Automatic Restore"
5. After being sure that the Automatic Restore option is off it will be safe to log into Google and you can continue installing preferred apps and custom settings.
This process will stop all applications and settings from restoring automatically and restoring original issues that usually resolve a number of issues.
or
Power Device Off First.....
1. Hold Home Button and press power
2. Screen will show a Android with a triangle with astrick
3. Let Go of Home Button and Power
4. Press Search Button (Far Left Button)
5. A blue menu will show at top of page, scroll to Format Device
6. Select Yes to verify
7. Allow format to complete (Information at bottom of page will go through a few steps)
8. Once Format is complete Blue Menu will show at top again, select Reboot
Note: Use volume up and down to select opinion and use camera button as Enter,,,
Thanks guys. My Droid actually works as a phone again. So many functions, so little instruction.
Start a new topic or ask questions in the open forum.
