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I have a Motorola Android Ultra version 4.4.4. I have assigned contact photos for my contacts. On an almost daily basis, the favorites contact photos disappear. I reassign them, and again, they disappear in a day or two. So, aggravating!! I called Motorola support and tried rebooting, tried doing recovery, tried un-syncing and re-syncing accounts. That helped for about a week, and now I'm back to losing favorites contact photos.
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I'm sorry you're having this issue with your phone ValCse. Did Motorola advise this is a known issue? Did they advise a replacement will fix this issue?
Kinquana_VZW
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I have the same issue! I can't tell you how many times I have had to redo all the contact photos. In fact, I just had to do it again!!! Help!!!