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Favorites Contacts photos keep disappearing
ValCse
Member

I have a Motorola Android Ultra version 4.4.4.  I have assigned contact photos for my contacts. On an almost daily basis, the favorites contact photos disappear.  I reassign them, and again, they disappear in a day or two.  So, aggravating!!  I called Motorola support and tried rebooting, tried doing recovery, tried un-syncing and re-syncing accounts.  That helped for about a week, and now I'm back to losing favorites contact photos.

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Re: Favorites Contacts photos keep disappearing
vzw_customer_support
Customer Support

I'm sorry you're having this issue with your phone ValCse. Did Motorola advise this is a known issue? Did they advise a replacement will fix this issue?

Kinquana_VZW
Follow us on Twitter @vzwsupport

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Re: Favorites Contacts photos keep disappearing
chrissiestg
Member

I have the same issue! I can't tell you how many times I have had to redo all the contact photos. In fact, I just had to do it again!!! Help!!!

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