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Re: Fed up with issues I'm experiencing on my Droid X
AntonioC_VZW
Verizon Employee

Hi droidsw,

 

I understand your discontent. Slow scrolling and random browser malfunctions must be frustrating. According to my resources Clearing Cache, History & Cookies has resolved the issues outlined on your post for other customers. Please give it a try and keep us posted.

 

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Re: Fed up with issues I'm experiencing on my Droid X
h2oskiman
Member
Three months after I had my droidx, the first ota update came out. A few days later, when I would received a call from a Verizon customer, they would hear hello, then silence. Until I rebooted the phone, no one that I called, or called me, could hear me. After reboot, the phone would work fine for weeks to hours, but was always triggerred by a call from a Verizon customer, never an ATT or landline. I lived with the problem for several months, but it became more and more frequent, to rebooting several times a day. I finally went to a Verizon store, where they put all the apps they could on the SD card, then wiped the phone back to factory. We tested several times in the store and it worked fine. During the next several hours, the phone was doing auto updates. After these updates, I could not make a call to anyone, where they could not hear me, even after reboot. I needed to make a call, so I pulled the SD card out and booted again. The phone worked perfect! I made a copy of the SD card on my pc, then reformatted on the pc, before putting in phone and reformating again. I re-downloaded my apps instead of trying to restore from what I had. The phone has worked perfect ever since. I had a bad app. First point, before blaming the phone, test the phone, from factory restore, no SD card or brand new SD card, under no circumstances connect the telephone to your pc or restore your apps until you verify the phone is stable. Then start adding them back in, but download the app instead of taking from your pc or existing SD card. I know it sounds painful, but the level of exploited and rooted apps out there is high. If your pc or existing files have a rootkit or bad data etc. you will just bring the problem back.
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Re: Fed up with issues I'm experiencing on my Droid X
TOORBO
Member

  Is not apps. Is the recent upgrade from FROYO to GINGERBREAD Software. Some phones like mine worked fine and some, like my wife, they turn off aroun 3 to 6 times a day or more. Phone freezes, slow, camera dont work, USB  errors, etc. They send a different upgrade to my wife from customer support to her text and still was doing the same, like send 1 text and u receive like 3 or 4. So, no, is not app issues and verizon knows it.

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Re: Fed up with issues I'm experiencing on my Droid X
TOORBO
Member

 My wife friend found a way to restore back to Froyo and her phone is working great and the same way she had it before the update. My only complain with mine is that before u can click on the photo gallery while in cam mode and slide or see all the photos and now with update you can only see ur last picture taken. They did this software update for the people that rooted their phones and were using it to tether their laptops, psp, etc without having to make a contract and pay extra for a little hotspot box to tether up to 5 devices at one. If u pay for unlimited data they should let you tether if ur phone has that feature. They dont get that no matter what update in securities, they will always find a way to pass thru the securities and we are the ones paying for updates like this one...:womansad:

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Re: Fed up with issues I'm experiencing on my Droid X
droidsw
Sr. Member
Re: Antonino VZW, I have tried all the troubleshooting "tricks" too many times to justify. In other words, the hoops I have gone through with this phone are redundant and ridiculous.

h2oskiman, congratulations on your success. But, this opens a big can of worms. I sit on the side of those that think that apps create most of the conflicts and bugs.

HOWEVER, what does it say about the software on a device that one app could (supposedly) do what this one did to yours?

What does this say to the open, unregulated market that allows such apps?

True, testing and approving apps is logistically impossible for the OEMs. But something has to be done.

Toorbo, I personally witnessed apps that ran fine on Froyo crash on GB. That goes back to the need for an app testing system.

Contradicting myself, the software on this phone, past and present has always been buggy, regardless of apps. Blame cannot be put on apps when the stock UI, camera, display, etc. have issues.

So yes, apps do cause issues without a doubt. But combine questionable apps with buggy software and you get this phone.
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Re: Fed up with issues I'm experiencing on my Droid X
Angels22
Member
I'm having the same problem... And I've read that many people are having to replace their droids numerous times.is there any way I can replace this annoying phone with a different phone,o don't feel like having to go into the store a bunch of times just to be disappointed and realize I've wasted my time
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Re: Fed up with issues I'm experiencing on my Droid X
keiffers
Novice

droidsw wrote:
Re: Antonino VZW, I have tried all the troubleshooting "tricks" too many times to justify. In other words, the hoops I have gone through with this phone are redundant and ridiculous.

h2oskiman, congratulations on your success. But, this opens a big can of worms. I sit on the side of those that think that apps create most of the conflicts and bugs.

HOWEVER, what does it say about the software on a device that one app could (supposedly) do what this one did to yours?

What does this say to the open, unregulated market that allows such apps?

True, testing and approving apps is logistically impossible for the OEMs. But something has to be done.

Toorbo, I personally witnessed apps that ran fine on Froyo crash on GB. That goes back to the need for an app testing system.

Contradicting myself, the software on this phone, past and present has always been buggy, regardless of apps. Blame cannot be put on apps when the stock UI, camera, display, etc. have issues.

So yes, apps do cause issues without a doubt. But combine questionable apps with buggy software and you get this phone.

Exactly - I feel your pain. I've had this phone completely factory reset without ANY apps installed other than what VZW forces upon us and the problems are there, which to me indicates that the problem is NOT with any apps you put on the phone yourself. It says to me that Moto and Verizon have a user interface on the DX that is not stable, atleast not as stable as it was when Froyo was on the phones. The GB update that Moto kicked out is so buggy that they've probably given up and resigned to having users just deal with it until they get frustrated enough to kick more money to Verizon for a different phone.

 

Atleast now VZW is giving me the opportunity to do an upgrade at the discounted cost. I have started thinking of going back to an iPhone just cause i have already used one, it was stable for me in the past, but what keeps me from doing that is that I do like Android alot better being that it lets me do more things than what Apple will limit me to because of the Steve Jobs mantra. Guess I'm just torn and will have to make up my mind, but atleast the discounted upgrade is atleast there for me now, so I have an option.

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