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For those with Issues with the Recent GB update... what you can do to help fix this...
Animalsol
Member

I had my phone replaced by Verizon because the volume was ringing too low with disregard to the level it was set on... this happened immediately after the update and continued even with factory reset.  Verizon sent me another one which is doing the same thing but with more issues which include the picture sending and now my mute button is missing when I receive calls.  I am a business and cannot afford to miss a single call... especially as this is our slow time of year.  To do your part to help push Samsung to send out a corrective update you need to contact them... I did this and a verizon rep told me to encourage this on these forums... here is the link http://www.samsung.com/us/support/contact# it will get you to their contact page and from there you select email under product support.  The more of you that do this, the more they will realize there are several... some serious... issues with this update.  Thank you and good luck... to all of us!! 

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Re: For those with Issues with the Recent GB update... what you can do to help fix this...
curtisdr
Member

Yeah. We bought the phone from Verizon.  It's their responsibility to get the issues resolved. 

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Re: For those with Issues with the Recent GB update... what you can do to help fix this...
JerryF
Sr. Member

I noticed with my Charge phone that when I get a call the FIRST ring is highly muted (quite soft) and then all rings after that are full volume. 

 

I wish that even the first ring was load (full volume) but I accept the fact that that is how GB 2.3.6 works.  Anyone know how to change this? 

 

Ya can't win 'em all.

 

JerryF

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Re: For those with Issues with the Recent GB update... what you can do to help fix this...
Davidoo
Novice

You can't change it.  I saw another post or two about this on Android Central and it is a feature of GB.  I personally like it as the first ring is kind of soft and doesn't scare the daylights out of you, then it builds to the usual volume. 

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