FWIW, I think it's GREAT Verizon, but more importantly, HTC are supporting the Droid Incredible despite it being discontinued. I pre-ordered the Incredible and received it 2 days before "official release" - since then I anxiously awaited Froyo, and when it came, it offered only incremental improvement. Then later, there was talk the Dinc would be updated to Gingerbread, and then rumors back and forth that it wasn't going to happen.
Now, if there was to be no update, I wouldn't have blamed Verizon; I'd have been very ticked at HTC, and seriously probably never would have considered another device (notwithstanding, that unbeknowst to me I'd owned HTC devices since my first iPAQ circa 2000 - only lately have they become a local brand).
The fact that they ARE willing to upgrade their discontinued device is terrific. A consumer expects support, not necessarily continued improvements.
I have little hope the Dinc will have official support for Ice Cream Sandwich when it comes out (but hey, props to the modding community), however I think it's great the Dinc is getting official support for Gingerbread.
I applaud Verizon - sure, I'd have liked the update months ago, but as some posters have said, far better to have a stable, polished product, than merely race it to the door and have issues.
There is also something to be said to the posters who said, essentially, "two year hardware committment shoudl have two year support" - I wholeheartedly agree, however support for errors, warranty replacement, and tech support is not the same as an OS upgrade - I think that part is a real value added bonus.
Verizon generally has the best coverage in my area, and I'm entrenched with them, with 4 lines, with contracts expiring in a staggered manner, so it is hard for me to disentangle from VW - it is FAR from perfect, and I generally hate Verizon with a passion (the land line division). If VW did not support the Dinc upgrade, and HTC offered it, I'd be really ticked off with VW, however if neither supported the Gingerbread upgrade I'd put the blame on HTC and stay with Verizon (for the foreseeable future). I view the upgrade as a real win to me, and to whomever I sell my phone when I upgrade roughly next April (2 years).
I do wish Verizon had let on earlier that the upgrade was coming, and an approximate target, instead of the rumors, and silence - seeing the Upgrade Coming on the support page is fine - sure, I want it now, but at least I know it is coming, and apparently soon.
--A satisfied Verizon Wireless Customer/Droid Incredible Owner.
if it does'nt show up accually i really would'nt miss if it don't come as my Inc is doing Ok an i really dont want to go thru what X owners have with there Droid X's an i have with my X after gingerbread. But if this coming update does'nt screw up the Inc's i'll be for it. But there will be a 50 / 50 chance it will. An if it messes up the Camera i'll be a mad cat for sure. B33