Google Play services massive battery drain

bennor3814
Contributor - Level 1

Anyone else with a Droid Mini experiencing massive battery drain recently that appears to be due to Google Play services?

In the past two weeks Google Play services has been often consuming 50% or more of the battery causing the roughly a 10% to 20% loss of battery per hour. This massive battery drain sometimes goes away for a short time if the phone is turned off then back on a few minute later, only to have the battery drain return a short time later.

Tried a hard phone reset.  Phone battery drain back to normal until Google Services updates itself to Google Play services at which point the massive battery drain reappears.

Have searched around and tried numerous other methods from clearing/wiping the cache, to clearing the Google Play service cache, to uninstalling Google Play service and reinstalling it from the Google Play store, to turning off Location services, auto sync option and several other settings. Removed known battery draining programs like Facebook and Twitter. None seem to work long turn. The battery drain comes back.

The following screen capture was taken 35 minutes after fully charging the phone, battery already dropped 9%:

Screenshot_2016-06-28-09-41-15.jpg

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1 Solution
bennor3814
Contributor - Level 1

The issue is the hard reset fixes the problem until the Google Services app gets updated, from then on the battery drain is intermittent. some days it happens other days it doesn't. Probably not a hardware failure unless a bad battery would cause the Google Services app to fluctuate around. What appears to be happening is the Google Services app gets stuck running and doesn't release or go into low use/low power mode.

The phone is beyond the Motorola 1 year warrantee being that the phone was purchased on 2/9/2014.

What I may have to do is do another hard reset and simply prevent the Google Services app from updating and deal with any apps that won't run without an updated Google Services app and wait to see if Google will get around to fixing this issue (high battery usage) is affecting others after seeing the various complains in the apps's comment section in the Google App Store.

I have another five screen captures from today that I'll post to a separate reply.

View solution in original post

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Ann154
Community Leader
Community Leader

35 minutes after unplugging the phone doesn't give a lot of information about the battery drain. A screenshot taken closer to empty yields more information.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bennor3814
Contributor - Level 1

Of course after several hours at 50% the Google Services battery usage has dropped down to roughly 24%. Far cry from what was happening a few days ago prior to a hard reset and then yesterday after a second hard reset. Still drawing more on the battery than it was a few weeks ago (prior to the June 22 Google Services update) however where it was consistently under 10%.

That is what has made this so frustrating. There are days where I have to recharge the battery twice even though I'm not using the phone all that much (maybe a few texts and one short call) versus other days where I can go two days before the phone has to be recharged. When the high battery drain happens its like the Google Services program gets into a stuck always on state and consumes the processor which then consumes the battery. When it happens the battery gets noticeably hot (even when the battery is being recharged) and the phone gets sluggish. Sometimes shutting off the phone works, sometimes it doesn't.

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Ann154
Community Leader
Community Leader

After a hard reset the phone has to re-optimize the applications and figure out which ones are to stay in the RAM for quick recall. It can take a few days to figure out your usage pattern modify its resources to compensate.

It might be trying to update something in the background and can't because of a settings or your quality of signal in the days after the reset.

Have you looked at the details of the battery usage for the Google Play Services?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bennor3814
Contributor - Level 1

Yes I've looked at the battery detail usage for Google Services. It was more than an hour for both the CPU total and the Keep awake time yesterday. A couple of days ago when it was draining the battery in a couple of hours it was listing over two hours both the CPU total and Keep awake time.

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vzw_customer_support
Customer Service Rep

I do appreciate all you have done Bennor3814. May I ask when you did the reset did you reinstall all your applications?


AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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bennor3814
Contributor - Level 1

At first, no. I left it stock and ensured that it didn't install any of the prior apps that I had installed to the phone. The phone worked fine for a short time, then it upgraded the various stock Verizon/Android modules and apps on the phone. It when the Google Services was updated that the problems started. Prior to the Google Services update that apps usage was under 10% (often under 5%) and there didn't appear to be a significant battery drain happening. Post Google Services update is when the intermittent battery drain starts. About 20 minutes after Google Services was updated the app's battery usage jumped up to around 34%, about 20 minutes it lowered slightly to 30%. when I checked the phone several hours later Google Service battery usage jumped up to 50% and stayed there for several hours before dropping back to around 30%.

The next day I reinstalled several of the Apps I normally use, not all of them just the core apps I use most and haven't reinstall the remainder since. Here is a list of currently installed apps other than the Google apps, Verizon apps and a few others that were on the phone when reset:

BubbleUPnP for DLNAChromecast

Amcrest View Pro

Costco Whole Sale - US

Droidlight LED Flashlight

ES File Explorer File Manager

Garmin Smartphone Link

Hoopla Digital

MX Player

WD My Cloud

Netflix

Open GPS Tracker

Roku

SMS Backup & Restore and it's Add-On SMS Backup and Restore

SSH Button

Tapatalk

WD Photos

YouTube

I'm taking periodic screen shots of the battery screen today and Google Services is in the 50% range consistently with 53% battery left after 6 hours and 38 minutes on battery. Android System is next on the battery usage list at 20% with the Screen at 3rd with 10%. Wifi and location are both on, Data however is off.

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vzw_customer_support
Customer Service Rep

bennor3814,


We appreciate all the details and everything that you have tried thus far. If a hard reset has not resolved the issue then there may be a hardware issue. In that case we would then want to look into replacement options. If the device is within warranty it can be replaced at no charge. Give us a call at 800-922-0204 to discuss replacement options while within warranty.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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bennor3814
Contributor - Level 1

The issue is the hard reset fixes the problem until the Google Services app gets updated, from then on the battery drain is intermittent. some days it happens other days it doesn't. Probably not a hardware failure unless a bad battery would cause the Google Services app to fluctuate around. What appears to be happening is the Google Services app gets stuck running and doesn't release or go into low use/low power mode.

The phone is beyond the Motorola 1 year warrantee being that the phone was purchased on 2/9/2014.

What I may have to do is do another hard reset and simply prevent the Google Services app from updating and deal with any apps that won't run without an updated Google Services app and wait to see if Google will get around to fixing this issue (high battery usage) is affecting others after seeing the various complains in the apps's comment section in the Google App Store.

I have another five screen captures from today that I'll post to a separate reply.

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simonkeys
Newbie

I'm experiencing this same problem on my Droid Mini. I haven't tried any fixes yet. Please let us know if you get anywhere with it...

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bennor3814
Contributor - Level 1

It is hard to know what if any fixes actually work. Sometimes just rebooting the phone seems to help. Other times a full hard reset seems to work. Here are some of the other web pages (some pages were for specific phones) I've looked at and tried many of the suggestions:

https://www.orduh.com/google-play-services-battery-drain-fix/

https://www.orduh.com/android-os-battery-drain/

CM12S Google Play Services battery drain - OnePlus Forums

https://forums.oneplus.net/threads/fix-google-play-services-battery-drain-fix-no-apk-root-privacy-gu...

https://www.androidpit.com/how-to-stop-android-apps-accessing-your-location

Anyone else having Google Play eat their battery? - Android Forums at AndroidCentral.com

Some of the suggestions are common sense and obvious others not.

Again this morning after fully charging the phone Google Services jumped from 4% to 39%for the half hour or so I've been checking it .

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bennor3814
Contributor - Level 1

The Google Services battery drain kicked in again yesterday and was able to capture the screen captures below. The phone was charged to 100% and was rarely used yesterday. No phone calls were made, some light web browsing via data was done more than 7 hours prior to the screen captures being taken, some texting was done as well. At some point the Google Services kicked in to high gear and its battery usage went from under 10% to over 40% and appears to have stayed there causing the quick battery drain. There is a real drop off in the battery where it went from 14% to 2% in the space of about 30 minutes at the end.

Screenshot_2016-06-30-21-08-06_zpsazjojbsg.jpg

Screenshot_2016-06-30-21-29-32_zps3g30yjrq.jpg

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bennor3814
Contributor - Level 1

There are at least three other recent complaints about battery drain with the Droid Mini that were reported on the Google Play services app page on the Google Apps on Google Play (in addition to my own).

See this link, and this one, and this one.

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bennor3814
Contributor - Level 1

A tentative update for now. It appears the Google Services app was updated on June 30 (see this link), previous update was either June 22 or June 13 (from what I remember). Performed another "uninstall updates" on the Google Services app late yesterday. Don't know what "update" version was install on the Mini however during the heavy battery drain, forgot to write that information down. The directions below came from this link.

  1. Go to Settings / Apps / All.
  2. Swipe down until you find Google Play services. Tap on it. Tap on "Uninstall updates".
  3. Go to https://play.google.com/store/apps/details?id=com.google.android.gms and update Google Play services.
  4. Reboot.

When the "update" was uninstalled the Google Play services version was: 6.1.11 (1474901-036).

After updating the Google Play services the version was: 9.2.56 (036-124593566).

Its been over 9 hours since phone was fully charged and the battery usage is at 84% with Google Services not shown in the battery usage app list. And the "awake" history shows the device is no longer remaining awake for long periods of time.

Keeping fingers crossed.

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bennor3814
Contributor - Level 1

Quick update. Going on 22 hours now with the battery at 49% and the Google Services app running around 3% the entire time. So far light years better than the past two weeks where I experienced quick battery drain. Keeping my fingers crossed that this continues and the Google Play doesn't start causing problems and keeping the phone awake in the background.

Screenshot_49_1_zpsq4zztqp3.jpgScreenshot_49_2_zps4ekl5zpw.jpg

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bennor3814
Contributor - Level 1

Another update. Some good news, some bad.

Phone ran 1 day and 20 hours before it shut off and needed to be recharged. The bad news, once recharged (and power charger removed) the phone was turned on and Google Services once again returned to draining the battery with 50% or more usage and keeping the phone awake even though the screen was off. Obviously there is something that is causing the Google Services to keep the phone awake in the background leading to the quick battery drain.

Tried the steps mentioned above again while on battery and it didn't work. After reboot Google Services still remained high, again over 50%, and kept the phone awake quickly draining the battery. Next I connected the power adapter to charge the phone, but this time before uninstalling Google Play services via the directions above I first cleared the cache via the "Clear cache" button, then selected the "Manage space" button and selected "CLEAR ALL DATA". After clearing all the data I then uninstalled the Google Play Services and proceeded with the directions above while keeping the power adapter plugged into the phone. After rebooting the phone Google Services use was at 5%. Removed the power adapter and left the phone alone over night. This morning Google Services was still at 5% and it didn't appear to have drained the battery like previously. The phone doesn't appear to have been kept awake over night. After 7 hours and 15 minutes on battery the battery charge was 94%. Will continue to monitor and experiment.

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ABELISAPPRAISALS

I've been having the same issue.  I also did a hard reset.  I got to the point where I actually bought a new droid mini only to find the same issue continue. 

Something in the OS changed with a recent update that has caused significant battery drain.  I went into the Google account settings and disabled many of the Google Services that were set to update.  Go to Settings, under accounts, select the google account, then touch the account logo and it will list all of the services set to update.  It includes things like Google Books, Google Newstand, etc.

We'll see if that helps....

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scp1
Newbie

I am also having the same issue.  Google Services always running in the 50% range, this is draining my battery.  I have been fine with my battery life until this started happening in the last few days.  Then when I try  to do anything to disable it or uninstall updates it says it could cause problems if I do it.  So annoying.

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bennor3814
Contributor - Level 1

scp1 wrote:

I am also having the same issue.  Google Services always running in the 50% range, this is draining my battery.  I have been fine with my battery life until this started happening in the last few days.  Then when I try  to do anything to disable it or uninstall updates it says it could cause problems if I do it.  So annoying.

Below is the new procedure I used the other day that seems to work for me at keeping Google Play services in check so long as the phone doesn't reboot or power off. Currently runs about 4% to 5% consistently.

  1. Connect the power adapter and charge the phone to 100%. Keep the power adapter plugged in.
  2. Go to Settings / Apps / All.
  3. Swipe down until you find Google Play services. Tap on it. Tap "Clear cache". Tap "Manage space", next tap "Clear All Data" and wait for data to be cleared.
  4. Back on the Google Play services app screen tap on "Uninstall updates".
  5. The phone will then throw alerts for several apps that they won't run unless one updates Google Services. Tap one of the alert messages and the Google Play Store app should open to the Google Play services app. Tap "Update" and let the app install.
  6. When app finishes installing perform a "Reboot".
  7. When phone finishes rebooting, let it charge to 100% if not already at 100%, then remove charger and periodically check Google Services battery usage.
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scp1
Newbie

Thank you, I will give this a try in the next few days.

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