Google maps location not working EXCEPT when logged on to WIFI (GPS will not work)

DWZ
Newbie

After Friday, April 15, location is no longer available except the coarse location when logged on to a WIFI network. In other words, the GPS location will not work and the location via the wireless (cell system) won't work.

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bearone21
Legend
does rebooting help?
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DWZ
Newbie

Was trying to avoid that hassle! If nobody else had this happen I will try the reset.  All other functions are operating correctly.

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breezex
Specialist - Level 3

Rebooting is less drastic than a factory reset.  Rebooting is shutting down the phone and restarting it (removal of battery and reinstalling is optional).

 

A factory reset wipes everything on the phone and restores it to out of the box fresh.  You lose contacts, data, etc. anything stored on the phone.  The SD card is not touched.  But you do have to restore your contacts, applications, settings, etc after a factory reset.

 

Try a reboot first.

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DWZ
Newbie

Re-boot has been done mutiple times. Since it was working fine one day, and then was totally messed up the next, I was hoping that it was some sort of system wide problem and not just my phone. Since it is also the coarse location from cell towers as well as the GPS function that is messed up, I had hoped it was some sort of software update gone bad.

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Ann154
Community Leader
Community Leader
Try uninstalling the updates to Google Maps to the out of box version. Open maps and see if you can get a lock. Then go to the market and download the maps update. Then reopen maps and see if you still get a gps lock.

You can also install GPS Test or GPS Status from the market and see if there are satellites in range.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bearone21
Legend

how do you uninstall updates to google maps?

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Ann154
Community Leader
Community Leader
Two ways

Open Market > press menu > my Apps > scroll down to maps > select it > press the uninstall updates button and follow the instructions.

Or

Go to settings > applications > manage applications > all tab > scroll down to the maps > select it > press the uninstall updates button > follow the instructions

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bearone21
Legend
what if it hasn't been updated? i got my dx in dec and haven't seen anything about an update, unless it does it in the background.
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Ann154
Community Leader
Community Leader
There have been updates to Google Maps since then. Do you have the Market set to update Apps automatically?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bearone21
Legend
not sure, how do i check?
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BakerGeckos
Contributor - Level 3

Does any other app work that uses the GPS work?  try GPS STATUS and see if you can get a link while your outside....(You can find the FREE version in the market.)

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Wildman
Legend

It doesnt work when on Wifi is because it uses your data connection to triangle location and with wifi it will be using data from random located servers that causes the lock to be incorrect... 


Go into Settings / Locations and Settings and make sure the GPS is activated to allow app to use it instead of data to get location.

 

This should resolve your lock issue..

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Ann154
Community Leader
Community Leader
Open Market and go to your application list. Select maps or any other app. At the top of the description under the green arc, there is option for Updates and a check box to allow for automatic updating.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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