kawyatt, having a new phone is very exciting but having issues with the accessories or functionalities isn't fun at all so I understand how upset you are. I reviewed some of the issues reported to us by customers for the Bionic and found some similar issues with the phone freezing but none regarding the Motospeak. If the phone is freezing, it has been suggested to clear the cache, data history and to perform a master reset on the phone. I will list the steps below to clear the cache and to perform a factory reset. I recommend clearing the cache and data history before performing a factory reset. I also listed a Motorola website with customers who are discussing the issues with the motospeak.
Directions below to clear cache (Visited website content stored on the device. The cache enables the browser to download only the content that has changed since the last time a website was visited. Since the browser only downloads changed content, pages are loaded faster)
From a Home screen, select the App menu (located in the lower right).
Select Browser.
If the application icon is missing, select App menu filter (located at the top) then select All apps.select Menu.
Select More.
Select Settings.
From the Privacy settings section, select Clear cache..
Select ok
Directions below to clear History (A listing of URLs (website addresses) that have been recently visited.)
From the Privacy settings section, select Clear history.
Select OK
Directions below to clear the cookies (Some cookies contain customized preference and logon information for previously visited websites. Once deleted, the website may prompt for this information again).
From the Privacy settings section, select Clear all cookie data
Select OK.
Directions below to perform a master reset. Performing a hard reset will remove ALL data including the Google account,system data, application data, application settings, and downloaded applications. Only perform this reset if absolutely necessary.
From a Home screen, select the App menu (located in the lower right).
Select Settings.
If the application icon is missing, select App menu filter (located at the top) then select All apps.Select Privacy.
Select Factory Data Reset.
Select Reset phone.
If presented, enter the current passcode or draw the unlock pattern.Select Erase Everything.
Allow up to 3 minutes for the factory data reset and reboot processes to complete.Perform initial activation
Motorola website below discussing Motospeak
I cannot imagine that this is an acceptable solution for this phone. I have done no fancy stuff and it freezes. Will I have to hard reset all the time and spend the silly hours in reconfiguring the many data entries?
AND - how about deleting VZ Navigator? I want it off!!
Very disappointed int his phone that cannot even make phone calls - so many freezes!
Grrrrrrr..
