HTC Incredible 2 Internet connection Error/ no 3G signal/no internet signal

[hatyrei]

Hi Guy's,

           I have a problem with my HTC Incredible 2 i can't access the internet nor there's no 3G signal, or internet signal at all. I live here in Baytown Texas, my phone is working fine since i got it last May but until yesterday morning; when I checked....it doesnt have 3G connection or any data connection at all....i have unilmited data plan on verizon. And i did a little bit research and try to call *228 so they will reactivate my phone and reset it., also i did do a hard reset on the device.....but both didnt actually work.

Guy's pls. help me on what to do....you're help is very much appreciated. Or should i call verizon and just cancel my data plan? Thank you.

[DionM_VZW]

Hey hatyrei! That's a serious issue. Sorry I couldn't get to you sooner. If you're still experiencing this issue, I can certainly help. Please send me a personal message with your name and phone number (preferably not the number you use on your Incredible 2) and I will call you ASAP!

[mbh87]

Did this ever get resolved? I'm having the same issue, I get calls and text but no data connection at all

[AyaniB_VZW]

Hi mbh87,

I apologize for the delayed response and I am hopeful your issue has been resolved in the interim.  After researching, I did not find any known issues pertaining to the loss of a 3g connection.  Whatcity/state were you location in experiencing this problem?Have you tried removing the battery for 30 seconds?  If you are still unable to establish a data connection please PM your wireless number.  I look forward to hearing from you.

Thanks for your involvement in our community forums,