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HTC Incredible dropping Bluetooth connections with 2012 Honda CRV

I have issues connecting an HTC Incredible 4G to a 2012 Honda CRV. The text message display / read back while in motion feature worked until last night. Now the vehicle displays "updating" and cannot display or read back text messages. The second issue is the phone book display on the Honda only shows some entries and not all that are in the phone. All show in Backup Assistant Plus. I am not happy with this situation and VZW phone tech support is stumped too!

Edited to start new discussion.

Message was edited by: Admin Moderator