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Has anyone had trouble getting hangouts instead of text messages?
Wife2011
Member

Has anyone had trouble getting text messages.  I am getting hangouts instead of text messages.

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Re: Has anyone had trouble getting hangouts instead of text messages?
CLaFarge
Member

Wife,

Once you merge SMS and Hangouts, Hangout becomes the default handler of incoming and outgoing SMS. To switch to SMS or Hangouts, click the icon on the left side of the Text box.

Hope this helps.

-Chad

View solution in original post

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Re: Has anyone had trouble getting hangouts instead of text messages?
vzw_customer_support
Customer Support

That's very odd Wife2011. Have you checked the notifications on the text messages and Hangout app? Are these messages only from your google plus friends?

Please delete all old messages and retest.

JoeL_VZW
Follow us on Twitter @VZWSupport

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Re: Has anyone had trouble getting hangouts instead of text messages?
CLaFarge
Member

Wife,

Once you merge SMS and Hangouts, Hangout becomes the default handler of incoming and outgoing SMS. To switch to SMS or Hangouts, click the icon on the left side of the Text box.

Hope this helps.

-Chad

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