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Hello,
I am in Canada now... and I have not had this problem in the past when I do go to Canada, but for my recent visit, my phone does not notify me when I get text or phone calls.
Can anyone please help me and guide me as to how do I get my phone to let me know when I do get text or calls?
PS
I've checked my phone- my ringer is not turned off. And yes, I am still able to get calls and text, but it just doesn't let me know.
Thank you!
Solved! Go to Correct Answer
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Having issues with your device while away is no fun chibineko. I know this is frustrating but we are here to help. Try resetting your ringtones, volume and text message tones via the settings on your device. I listed some steps to help with your notification alerts. After updating the settings, power cycle your device.
• From a home screen, select Apps ( located at the bottom).
• From the All Apps tab, select Settings.
• Select Sound.
• Select Phone ringtone.
• Select the preferred ringtone then select OK.
• Select Default notification.
• Select the preferred notification then select OK.
Keep us posted and I hope the above information was helpful.
KinquanaH_VZW
Follow us on Twitter @vzwsupport
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Having issues with your device while away is no fun chibineko. I know this is frustrating but we are here to help. Try resetting your ringtones, volume and text message tones via the settings on your device. I listed some steps to help with your notification alerts. After updating the settings, power cycle your device.
• From a home screen, select Apps ( located at the bottom).
• From the All Apps tab, select Settings.
• Select Sound.
• Select Phone ringtone.
• Select the preferred ringtone then select OK.
• Select Default notification.
• Select the preferred notification then select OK.
Keep us posted and I hope the above information was helpful.
KinquanaH_VZW
Follow us on Twitter @vzwsupport
