Help with Activation
RobDavport
Newbie

Last night at around 9pm I tried activating a DROID by Motorola through Verizon online. It is now 1 pm and it can still is not receiving or sending texts or calls. I'm wondering if i missed a step or how long it should take?

0 Likes
Reply
2 Replies
Ann154
Community Leader
Community Leader

Did you dial *228, option 1 during the process mostly after you enter all the information online?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Hi, RobDavport-

I'm sorry for the delay in activation. Did the *228 SEND activation steps work for you? Please let me know so I can make sure the Droid is working for you!

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

0 Likes
Reply