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Hey Verizon / HTC / Google Please fix the caller ID problem, post 2.2 Froyo UPDATE.

jasonvancouver
Newbie
‎11-02-2010 12:44 AM

 

Hey Verizon / HTC / Google  Please fix the caller ID problem, post 2.2 Froyo UPDATE.  This is a major Problem. 

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VZW_Zrock02
Contributor - Level 3
‎11-05-2010 03:40 PM

I have provided some steps below that may help with the Caller Id issue you are experiencing.

 

  1. Try completing a soft reset on the device. A soft reset would be powering the device off and pulling out the battery. Once the battery is removed, place it back in and power the device back on.
  2. Dial *228 and send. Once dialed, listen for the recording to prompt you for option 1 and select option 1. The phone should complete its programming within a minute.
  3. Ensure you are using the area-code and 7 digit number format (ex. 9999951212)
  4. Try removing the contact and re-adding it.
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