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Horrible Phone
Browneyes1974
Member

I am having several issues such as the phone shutting off on it's own, can't receive text messages and the andriod apps always force close. I haven't even had this phone a month. It also locks up and I have had to do two factory resets with TS. I could have remained with my previous carrier where I had no problems. I am very unhappy with Verizon and this Driod Charge.

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Re: Horrible Phone
JerryF
Sr. Member

This is an over simplification but it is so easy to do just try it.  Plug your phone into the charger and when it shows that it is fully charged KEEP IT PLUGGED INTO THE CHARGER and start using the phone.  If it works properly then you have a bad battery.

JerryF

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Re: Horrible Phone
vzw_customer_support
Customer Support

Hi there Browneyes1974,

We're so lucky to have you as a customer and I want you to be extraordinarily happy with your phone and your service!  I will be delighted to provide some steps.

I know you've already completed two factory resets, so I won't ask you to do that again! Do you have any task killers, battery savers or antivirus applications? If so please uninstall them! There are certain applications that cause the exact problems you're experiencing.

Keep me posted!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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Re: Horrible Phone
mattdalegend
Member

i have the exact same problem, my internet also cuts in and out and it doesnt recieves calls just voicemails!

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