Hotspot useless

jey
Newbie

Droid X

 

Mobile hotspot drops out after two or three minutes.  Droid plugged into wall charger, so power should not be an issue.  Two or more bars signal strength.  HP laptop running Win XP and Firefox.  Also HP laptop running Win 7 and either Firefox or Internet Explorer.  Running encrypted.  Problems in Woodridge IL, Dayton OH, Washington DC, and Hyde Park NY.  I keep the Droid about two feet from the laptop.  I have not found a location that gives me reliable service.

 

Verizon has already replaced one Droid because of software problems.  I had the same issue with the original unit.

 

What gives??????????????

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14 Replies
Wildman
Legend

Did you go into Settings / Wireless Connections / Wifi Settings / Menu / Advance / Wi-fi Sleep Policies and set it to Never?   If you didnt the issue is that the Wifi will time off after a number of minutes to save power.

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jey
Newbie

It was set at "When screen turns off", but the screen always stayed on.

 

I'll try "Never when plugged in", since I always plug it in when running wi-fi.

 

I'll keep you posted.

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jey
Newbie

Session with "Never when plugged in" lasted about 10 minutes before dropping out.

 

Switched to "Never" on the wi-fi settings.

 

First session dropped connection in about 2 minutes. Restarted.  Second session dropped out after about three minutes.

 

The phone signal strength (on the Droid) shows two bars.  I am currently in the Washington DC area.

 

The wi-fi signal strength on the laptop shows 4 bars.

 

Should I restart the Droid after changing these settings, or do they take effect immediately?  I know Windoze often needs to be resarted when changing certain settings.

 

 

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jey
Newbie

I restarted the Droid, even pulling the battery.

 

Wi-fi session lasted about 7 minutes before dropping out.

 

It's unpredictable, but I can't use it this way.

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curtterp
Specialist - Level 1

This might seem to be a stupid question, but did you add the hotspot to your data plan?

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Wildman
Legend

You need to select Never option, this is the only one that seems to help...  Also you may want to check your power manager under Menu > Settings > Battery Manager and make sure it on Proformance and see if this helps...

 


curtterp wrote:

This might seem to be a stupid question, but did you add the hotspot to your data plan?


 Without a plan the Mobile Hotspot app wont allow user online at all so I am guessing they have the plan...

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B33
Legend

Wildman wrote:

You need to select Never option, this is the only one that seems to help...  Also you may want to check your power manager under Menu > Settings > Battery Manager and make sure it on Proformance and see if this helps...

 


curtterp wrote:

This might seem to be a stupid question, but did you add the hotspot to your data plan?


 Without a plan the Mobile Hotspot app wont allow user online at all so I am guessing they have the plan...


Wiildman i never new of this option on the X i have heard of mobile Hotspot but you say if you don't or are not using mobile hotspot you need to select the Never option is that correct. 

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Wildman
Legend
The option is for power management but if you need to connect to a wifi for a decent amount of time the setting should be on never because this will keep you connected as long as you need the connection but allow the connection to be turned of by disconnecting wifi..

When you use Mobile Hotspots the data connection is transmitted out the wifi and if its not set to never everytime the device sleeps or inactivity the wifi will disconnect. It makes no since if you are reading a article online and go to turn the page you have to wake phone and wait for connection to be connected to tethered device.
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TominqueBo_VZW
Verizon Employee

Hello Jey,

 

Are you still encountering opportunities with your mobile hotspot?  If so please let me know so I may further assist you.  Thank you. 

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nissmo66
Newbie

I'm styill having this problem,

 

running Droid X stock, 4.5.602.MB810

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ChristinaB_VZW
Verizon Employee

Hi nissmo66,

 

Thanks to the community for the responses! 

 

Please check and make sure you have set "Inactivity timeout" to "Never Turn-off" under Settings-> Tethering&mobile hotspot->Mobile Wi-Fi hotspot settings.

 

Please let us know if you are still having issues. Thank you!

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nissmo66
Newbie

I have  "Inactivity timeout" to "Never Turn-off" in my settings and I still have the problem. 

 

I'm running a Droid X on Android 2.3.3, with 4.5.605.MB810.Verizon.en.US

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pilotdave01
Enthusiast - Level 2

same here!, all was fine until the update 4.5.605, now hotspot almost useless.

hotspot app forcecloses sporadically, verizonw wants me to buy a new phone

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pilotdave01
Enthusiast - Level 2

i am having same sort of issues, sometimes hot spot okay....other times...phone locks up and i have to reset...then the hot spot works for a few minutes more...

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