How can I deactivate a device without account info?
kristyannrae
Newbie

I recently bought my friends phone and hes too scared to tell his mom he sold it and she is account owner. its his phone, on her account. Is there any possible way to deactivate the phone completely?

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tikibar1
Community Leader
Community Leader

The Account Owner would need to cancel the line of service since they are responsible for the entire account.

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tikibar1
Community Leader
Community Leader

The Account Owner would need to cancel the line of service since they are responsible for the entire account.

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