How do I clear the system cache on my Droid Bionic?

[bhuber2112]

When I try and clear my system cache on my Verizon bionic (Android version 4.1.2) I can get to the screen w/ the android and exclamation point but no further.  If I click the volumes together I get nowhere.  Is there another trick to this?  Thank you.

[tikibar1 · Accepted solution]

See if this helps:

Power down phone

Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu

Use volume down to navigate to 'Recovery', use volume up to select

Should see screen with triangle and exclamation point next to an Android

Press volume up/down simultaneously to go into system recovery *

Use volume rocker to navigate to 'wipe cache' and use power button to select

Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select

* if doesn't work:

press and hold the volume down and wait for a second or two, then press and hold the volume up and the volume down buttons for 5-6 seconds and then release

[bhuber2112]

Unfortunately neither suggestion seems to work.  It just stays at the screen w/ the triangle and exclamation point.  I have to remove the battery to get it to reboot.  Thanks.

[bhuber2112]

I am sorry.  Please check that.  I got it. Thank you very much!

[tikibar1]

You're welcome. 

[vzw_customer_support]

bhuber2112,

Let's get this fixed and get that going for you asap! Try these steps and keep us posted on the results:

1-Power the device off.
2-Press and hold the Volume Up / Down then press the Power button.
3-Press Volume Down to select Recovery then press Volume Up.
4-From the Droid triage screen, simultaneously press Volume Up / Down.
5-Select wipe cache partition(use volume keys to navigate) then press the Power button.
6-Select reboot system now then press the Power button.

AdaS_VZW
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