Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How do I clear the system cache on my Droid Bionic?
bhuber2112
Member

When I try and clear my system cache on my Verizon bionic (Android version 4.1.2) I can get to the screen w/ the android and exclamation point but no further.  If I click the volumes together I get nowhere.  Is there another trick to this?  Thank you.

0 Likes
1 Solution

Correct Answers
Re: Bionic Clear System Cache
tikibar1
Community Leader
Community Leader

See if this helps:

Power down phone

Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu

Use volume down to navigate to 'Recovery', use volume up to select

Should see screen with triangle and exclamation point next to an Android

Press volume up/down simultaneously to go into system recovery *

Use volume rocker to navigate to 'wipe cache' and use power button to select

Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select

* if doesn't work:

press and hold the volume down and wait for a second or two, then press and hold the volume up and the volume down buttons for 5-6 seconds and then release

View solution in original post

0 Likes
Re: Bionic Clear System Cache
tikibar1
Community Leader
Community Leader

See if this helps:

Power down phone

Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu

Use volume down to navigate to 'Recovery', use volume up to select

Should see screen with triangle and exclamation point next to an Android

Press volume up/down simultaneously to go into system recovery *

Use volume rocker to navigate to 'wipe cache' and use power button to select

Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select

* if doesn't work:

press and hold the volume down and wait for a second or two, then press and hold the volume up and the volume down buttons for 5-6 seconds and then release

0 Likes
Re: Bionic Clear System Cache
bhuber2112
Member

Unfortunately neither suggestion seems to work.  It just stays at the screen w/ the triangle and exclamation point.  I have to remove the battery to get it to reboot.  Thanks.

0 Likes
Re: Bionic Clear System Cache
bhuber2112
Member

I am sorry.  Please check that.  I got it. Thank you very much!

0 Likes
Re: Bionic Clear System Cache
tikibar1
Community Leader
Community Leader

You're welcome. 

0 Likes
Re: Bionic Clear System Cache
vzw_customer_support
Customer Support

bhuber2112,

Let's get this fixed and get that going for you asap! Try these steps and keep us posted on the results:

1-Power the device off.
2-Press and hold the Volume Up / Down then press the Power button.
3-Press Volume Down to select Recovery then press Volume Up.
4-From the Droid triage screen, simultaneously press Volume Up / Down.
5-Select wipe cache partition(use volume keys to navigate) then press the Power button.
6-Select reboot system now then press the Power button.

AdaS_VZW
Follow us on Twitter at @VZWSupport

0 Likes