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How do I erase all of the files on my device?
wisperingwind
Member

I am donating my Droid mini phone. how do I erase the files before giving it away?

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Correct Answers
Re: I am donating my Droid phone. How do I erase all of the files?
tikibar1
Sr. Leader
Sr. Leader
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Re: I am donating my Droid phone. How do I erase all of the files?
Ann154
MVP MVP
MVP

Factory Reset and remove the SIM card and SD card if it has one.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: I am donating my Droid phone. How do I erase all of the files?
vzw_customer_support
Customer Support

Thanks for your generous donation, wisperingwind. I know how important it is to remove all your personal information from your phone before processing the donation. What is your Verizon Wireless phone model (we have a multitude of Android phones)?

I will share a link with step by step instructions to do a factory reset, when you provide your specific phone model.


AntonioC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I am donating my Droid phone. How do I erase all of the files?
tikibar1
Sr. Leader
Sr. Leader
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