Factory Reset and remove the SIM card and SD card if it has one.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Thanks for your generous donation, wisperingwind. I know how important it is to remove all your personal information from your phone before processing the donation. What is your Verizon Wireless phone model (we have a multitude of Android phones)?
I will share a link with step by step instructions to do a factory reset, when you provide your specific phone model.
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!