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How do I find my pictures after doing a factory reset?
moosehunter6
Newbie

My Motorola Droid X2 was lagging very badly.  I went to Verizon and they told me to do a factory reset.  They said I wouldn't lose any of my pictures or music.  Well, I lost both.  I can handle losing the music but not my pictures because there were pictures on my phone that were the last pictures I took of my dog before she died.  Please tell me I can get the pictures back. I am missing all the pictures from my phone since I first purchased my phone a year ago.

Thank you for any help you can provide

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Re: How do I find my pictures after doing a factory reset?
bearone21
Legend

if pics and/or music are on the sd card, they wouldn't be lost with the factory reset. pics must have been in phone memory & why they were lost.

the phone defaults saving of pics to the sd card, unless you change it.

i don't know of any way to save music to the phone, only to the card.

did you use backup assistant plus & save media to the cloud, if not, pics are lost sorry to say.

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