An Accepted Solution is available for this post.
How do I reset factory defaults on a used incredible 2?
Bobbie1234
Newbie
‎03-23-2012 08:52 AM

How do I reset factory defaults on a used incredible 2?  It has all the apps and email information from the past user.

0 Likes
4 Replies
An Accepted Solution is available for this post.
Re: How do I reset factory defaults on a used incredible 2?
AZSALUKI
Legend
‎03-23-2012 09:18 AM

http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=42020

this will erase EVERYTHING

0 Likes
An Accepted Solution is available for this post.
Re: How do I reset factory defaults on a used incredible 2?
Bobbie1234
Newbie
‎03-23-2012 10:08 AM

Thank you.  I figured that would happen so I created a gmail acct. and checked to see that all the contacts are saved at verizon.  There is nothing else that is necessary at this point.  all the apps. that I want will be added individually.  do you think this is OK now.  If so, how do I reset?

Thanks again for answering.  Bobbie

0 Likes
An Accepted Solution is available for this post.
Re: How do I reset factory defaults on a used incredible 2?
AZSALUKI
Legend
‎03-23-2012 11:45 AM

this is from the link in my first reply:

Preferred Method

  1. From a home screen, select the applications tab (located in the lower left).
  2. Select Settings.
  3. Select SD & phone storage.
  4. Select Factory data reset.
  5. Select Reset phone.
  6. Select Erase Everything.
  7. Perform Initial Activation / Setup.

it won't erase the sd card so as long as you have everything there that you want to keep (music, pictures, etc) then you're good to go.

0 Likes
An Accepted Solution is available for this post.
Re: How do I reset factory defaults on a used incredible 2?
Bobbie1234
Newbie
‎03-23-2012 01:34 PM

Thank you - - - - got it! sorry i missed the link.

0 Likes