I AM DONE!
real4life
Newbie

I AM ON MY 4TH DROID 2 PHONE.  I WAS GIVEN THE GLOBAL AFTER THE OTHER DROID 2'S WERE OBVIOUSLY CRAP! THE DROID 2 GLOBAL IS JUST AS BAD.  I HAVE BEEN WITH VERIZON/AMERICAN CELLULAR FOR ALMOST 20 YEARS AND AFTER THIS FIASCO I AM DONE! THE COMPANY OBVIOUSLY DOES NOT CARE ABOUT CUSTOMERS OR SERVICE OR PRODUCT.  IT'S ALL ABOUT MONEY...OF COURSE WE ALL KNOW THAT ANYWAY.

 

WHERE'S MY STAR TAC WHEN I NEED IT. I'M OVER ALL THESE APPS AND THIS NEW AGE CRAP!

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T_Yamamoto
Newbie

Sir, please calm yourself first of all,

Personally, Ive heard the Droid 2 is bad (no offence)

They helped me alot with my Droid's problems.

I can tell you are frustrated with your phone, but it isnt the companies fault.

Verizon Wireless is ranked one in customer service (I believe) so maybe you should take a look at a different Droid phone or a who new phone in general

 

-Takumi

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real4life
Newbie

I'm just fed up! If the phone is that bad they should not be selling it.  You can bet after today I will be going to Verizon tomorrow. The time and money I have spent on this situation is ridiculous. I am in the business world myself and if my company continued to put out product that is as crappy as this phone then we would not be in business. I have a great name for a new operating system..{word filter avoidance}....I'm sure anyone can figure out what that means.  

 

I do blame Verizon partially. They are the ones selling the product and obviously without remorse.

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T_Yamamoto
Newbie

Yes, I know what {word filter avoidance} means, but what is WRONG with the device or the operating system itself? Are there just too many functions, or ..? I have the Original Motorola Droid by the way.

 

-Takumi

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real4life
Newbie

First and foremost the phone shuts down by itself constantly. At least two to three times a day for no reason.  And more importantly to me the battery does not hold a charge.  I have had to charge the battery sometimes three time in a day.  I am not a huge app user at all.  I have searched and search the internet for solutions but nothing helps.

 

The phone is CRAP...plain and simple.

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mdram4x4
Champion - Level 1

what apps do you have

i got my wife a droid 2 and it holds charge for 2-3 days

it only gets turned off when i do it, about once a month or so

its a pretty solid phone

we have @15 of them at the office and they are just as solid

 

 

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real4life
Newbie

I am not a huge app person.  I don't play games or watch movies/tv on my phone.  I turn off the data when I don't need it.  I use wifi when I can and turn off 3G. My apps are:

 

Flashlight

Cnectd

a Radio app

Droid Forums

Ebay

Kroger

My Verizon Mobile

Navigation

Quick Office

SMS Backup

SMODA

Twitter

Tape a Talk

Waze

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real4life
Newbie

Keep in mind this is a Drod 2 Global.  Not just the Droid 2

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mdram4x4
Champion - Level 1

real4life wrote:

Keep in mind this is a Drod 2 Global.  Not just the Droid 2


but your first several were droid 2's

 

if its the same problem each time with that many phones and a diff model, then it may not be the phone

 

have you tried it for a while right out of the box?

 

many issues can be tracked back to bad apps

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Tidbits
Legend

I have mine in the drawer.   I have had it for months before switching to the iPhone 4.  I never had the kind of problems you guys are having.  As mdram said it may be an app that is causing the issue.

 

Did you let the Google restore your apps everytime you got the new devices?  If that is a yes then it may be a setting file that was backed up by Google that is making all your devices have the same problems.

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jitter_bug_2002

You need to remember with apps especially twitter, fb, etc. that automatically update and most other apps on a smart phone just because you are not using them doesnt meant that they aren't running in the background and using battery.  Its a well known fact that smart phones do not hold a charge like a regular ordinary non fancy flip phone.  If you are lookng for something to hold a charge for day, get a cheap flip phone that does nothing but talk and text.  I own one of the original droid 2's and i am an app user and my radio runs pretty much all of the time on my phone and it will still last for at least 6 hours.  If you are having a severe issue with the phone try another droid or another type of phone, its not necessarily the people behind the counter's fault that you are having issues.  They are just trying to do their job, how would you like to be yelled and cussed at for something your company produced and sold that you had no control over.

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real4life
Newbie

I have tried everything I can think of.  From suggestions on Droid Forums and Motorola forums.  I don't install weird apps and really try to keep my phone as basic as I can even though they are supposed to be able to do so many things.  The problems I read about keep becoming more prominent especially with the Droid 2 series. And now of course Droid 3 is coming which I'm sure will have most of the bugs figured out from the Droid Global.  It's just very frustrating to spend so much time trying to get a phone set up the way we want them, spend money on accessories and least of all the time if something continually goes wrong.

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Not applicable

A new software update, Gingerbread, will be pushed to the Droid 2 Global starting 6/15 and it addresses some of the issues you brought up. I would suggest trying this update to see if it resolves your issues. Here is a link to the benefits of the update and instructions.

http://support.vzw.com/system_update/droid_2.html 

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space1701
Newbie

I am sorry MarquiaF_VZW, you are misinformed. The Droid 2 Global update is not ready. I talked with Amanda in Tier 2 support. The internal documentation shows it as coming soon. Motorola is supposed to be conducting a "soak test" with a few Droid 2 Global owers who signed up on their forums for at least a week before it will be pushed out to all Droid 2 Global owners. This soak test has not started yet.


MarquiaF_VZW wrote:

A new software update, Gingerbread, will be pushed to the Droid 2 Global starting 6/15 and it addresses some of the issues you brought up. I would suggest trying this update to see if it resolves your issues. Here is a link to the benefits of the update and instructions.

http://support.vzw.com/system_update/droid_2.html 


 

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Not applicable

space1701, 

 

This update was pushed back for additional testing. That is the original information we received internally, and that was on the website also. At this time, we don't have a date on when it will be available. You can sign up for alerts at:https://email.vzwshop.com/servlet/formlink/f?NFOQU&SOURCEID=WEB_DGF_VZW_SUPPORTNAV.

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bearone21
Legend
the star tac was a great phone.
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T_Yamamoto
Newbie

Another customer has been frustrated as well as you have sir

http://community.vzw.com/t5/PDA-Smartphone-Devices/50-000-Failure-of-Droid-2/m-p/534784#M26023

She switched to the iPhone. Hope that helps.

 

-Takumi

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vereyezuhn
Master - Level 3
Just putting this out there, the Droid Forum app basically bricked my phone when I had it. That app is absolutely horrible. Try uninstalling it
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