An Accepted Solution is available for this post.
I cannot send or receive text picture msgs...help
kim711
Newbie
‎06-20-2013 09:24 AM

I get the screen to download or decline- I click on download and I can't get them.  I did a soft reset - powered the phone off...

1 person had this problem.
0 Likes
4 Replies
An Accepted Solution is available for this post.
Re: I cannot send or receive text picture msgs...help
tikibar1
Community Leader
Community Leader
‎06-20-2013 09:26 AM

Is your cellular data turned on?  Picture texts won't send/receive over wi-fi.

0 Likes
An Accepted Solution is available for this post.
Re: I cannot send or receive text picture msgs...help
kim711
Newbie
‎06-20-2013 09:37 AM

where do I find that?

0 Likes
An Accepted Solution is available for this post.
Re: I cannot send or receive text picture msgs...help
tikibar1
Community Leader
Community Leader
‎06-20-2013 09:43 AM

I don't have that phone, so am not sure of the exact location.  It should be in your Settings, then maybe under Data or Network.

0 Likes
An Accepted Solution is available for this post.
Re: I cannot send or receive text picture msgs...help
SydneyK
Master - Level 3
‎06-20-2013 11:24 AM

Go to Settings > Wireless & Networks > Mobile Networks (make sure the box is checked).

Also, this was a problem for me once, and if I remember correctly, dialing *228 option 1 fixed it.