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I cannot send or receive text picture msgs...help
kim711
Member

I get the screen to download or decline- I click on download and I can't get them.  I did a soft reset - powered the phone off...

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Re: I cannot send or receive text picture msgs...help
tikibar1
Sr. Leader
Sr. Leader

Is your cellular data turned on?  Picture texts won't send/receive over wi-fi.

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Re: I cannot send or receive text picture msgs...help
kim711
Member

where do I find that?

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Re: I cannot send or receive text picture msgs...help
tikibar1
Sr. Leader
Sr. Leader

I don't have that phone, so am not sure of the exact location.  It should be in your Settings, then maybe under Data or Network.

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Re: I cannot send or receive text picture msgs...help
SydneyK
Sr. Member
Sr. Member

Go to Settings > Wireless & Networks > Mobile Networks (make sure the box is checked).

Also, this was a problem for me once, and if I remember correctly, dialing *228 option 1 fixed it.