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I have a Motorola Droid and never get 4g signal?
phoneeone
Member

My Motorola Droid has not had a signal other than 3g for months. I have shut off switched to airplane mode etc. No 4g and I am in a 4g area. What can I do?  I have called the cust. reps. and all they say is to try airplane mode and switch back. Does nothing. Confirmed phone setting is set on cdma/lte. And still nothing when friends right next to me have 4g connection on diff. phones??

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Re: I have a Motorola Droid and never get 4g signal?
fralexandr2
Member

Sometimes removing the SIM card and putting it back in will fix connection problems.

http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=51302

Have you tried a factory reset yet?  This will erase all data/programs on your phone.  Make sure your phone is plugged in, or has at least 50% battery before doing this.

Settings -> Privacy -> Factory data reset.

If the above does not fix your problem, you will probably have to contact VZW or go to the store you bought the phone or a VZW corporate store to RMA the phone.  You will probably get a refurbished replacement.

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