Is it rooted with a custom kernel?
not sure what a custom kernel is
On Mon, Dec 29, 2014 at 3:58 PM, jbates139 <forums@verizonwireless.com>
Try putting the phone in Airplane mode and then turning on the wifi radio to see if that works.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I just tried that and it won't turn on. it won't even search for networks.
Your next steps are clearing the system cache for the entire phone. If that doesn't work, a factory reset might be needed. A coworker mentioned they had to a factory reset recently on their Galaxy S3 into order to get the wifi radio to work.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Help is here tbirnesser! When did you start experiencing issues with connecting to wifi on your device? Are you getting a certain error message when trying to turn on your wifi? Is there any physical or water damage to your device?
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
there is no physical damage and i talked to tech and reset my phone and it still won't work.
Let's get the wifi going, tbirnesser. Did Tech Support go over any replacement options with you on your phone? Has wifi ever worked?
RobinD_VZW
Follow us on twitter @VZWSupport
I am experiencing the same issues. Cannot turn on the WiFi. Nor will it stay on when I swipe the button. Not will it find previous saved WiFi areas.
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