IMAP doesn't connect with WOWWAY (Wide Open West)
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I'm able to connect to imap.mail.wowway.com using Thunderbird, but am unable to connect using the email app on my new Droid X. There's no encryption so that shouldn't be an issue. I was able to connect using POP, but would rather not endure the overhead.
Is anyone else having IMAP/WOWWAY problems? Without having a network trace to see what kind of communication issues there may be between my Droid and WOWWAY, it's difficult to troubleshoot on my own.
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I regret to hear that you are having issues with your IMAP email account. I have listed some information below that may be helpful.
I would recommend reviewing the settings of the IMAP account. I have provided a link for these settings below:
http://search.vzw.com/?do=viewdoc&id=34120
***If the settings are correct, I would recommend removing the account and setting it back up. I have provided the information on removing the email account below:
http://search.vzw.com/?do=viewdoc&id=34116
I have provided the instructions on setting the IMAP account back up is below:
http://search.vzw.com/?do=viewdoc&id=34156
***If it is still not connecting, I would recommend checking with Wowway on the IMAP settings to ensure the information entered was correct or supported.
I hope this information helps.
