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Incoming Calls are going directly to VM

EightDMB
Newbie
‎07-16-2011 06:39 PM

This is extremely annoying! All calls go directly to voicemail. I only know if someone called if I check my call log, or they leave a Voice Mail message.

 

I don't have Google Voice. My phone is not set to silence mode. These are the most common reasons that I have found on the internet to this problem.

 

I have turned off the phone and removed  the battery out multiple times. What is causing this and how can I fix the problem. I'm on version 2.2.2 and there are no needed updates to apply.

 

Thanks,

Tracie

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bearone21
Legend
‎07-17-2011 02:46 AM
volume turned down/ set on vibrate & you don't feel it.
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TamaraH_VZW
Verizon Employee
‎07-23-2011 12:42 PM

I understand how frustrating it must be to not be able to receive phone calls.

Let me ask a few more questions to make sure we can determine what is happening with your Droid 2.

 

Are you not receiving any calls at all? Or, are you missing calls from certain people?

 

If you are missing calls from certain people, please check some additional settings on the Droid 2

From the home screen, touch the contacts (located on the bottom of the screen).
Touch desired contact to edit
Touch Menu
Touch Edit
Touch Additional Info to show more options
Tap the checkbox "Send straight to voicemail" to activate/deactivate.

 

How many bars of signal do you have? Does it fluctuate?

 

If none of these steps resolve your issue, please PM me in order for me to look into this further.

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