Incoming email says "Unsupported file type"
enamelcamel
Newbie

I keep getting emails which say "Unsupported file type" and will not display the actual message.  How do I find out what I need to download to be able to read these emails?

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Cody21
Master - Level 2

What email APP are you using?  Are you seeing that error when you simply OPEN the email to read it? Happen on ALL emails?

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enamelcamel
Newbie

Forgive me, but I'm not exactly tech savvy.  When you ask for the email app, do you mean the provider - which is Cox?  And the problem only happens on opening emails from one regular source.

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Cody21
Master - Level 2

No, the APP on the Phone ...  gmail ?  yahoo email?  K9 ?

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