Incredible 4G wont turn on.

[santanaotf]

I've had my incredible for about a month and now it wont turn on or charge all the way. If I hold the power button it will vibrate and thats about it. I changed the battery and the button lights lit, but still didn't charge right or turn on. Please help, thanks in advance.

[vzw_customer_support]

I'm really sorry to hear about the problems you're having with your phone, santanaotf. I know how important it is to have a working phone. After reading your description, it sounds like you have a device that has faulty display. If there is no physical damage, and if your phone is still under warranty we will replace it for no cost. In a effort to expedite and resolve your issue, I would suggest contacting customer service at 800-922-0204. Have a great weekend.

ChaunceyM_VZW

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