Incredible 4G wont turn on.
santanaotf
Newbie

I've had my incredible for about a month and now it wont turn on or charge all the way. If I hold the power button it will vibrate and thats about it. I changed the battery and the button lights lit, but still didn't charge right or turn on. Please help, thanks in advance.

0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

I'm really sorry to hear about the problems you're having with your phone, santanaotf. I know how important it is to have a working phone. After reading your description, it sounds like you have a device that has faulty display. If there is no physical damage, and if your phone is still under warranty we will replace it for no cost. In a effort to expedite and resolve your issue, I would suggest contacting customer service at 800-922-0204. Have a great weekend.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

0 Likes
Reply