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International roaming alert and am not out of the country
magnettarose2
Member

On occasion I get an alert on my Droid Bionic that I'm in international roaming. I just got one and I am sitting here in my living room and I am not out of the country. Why does this come up? Will I be charged for this?

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Re: International roaming alert and am not out of the country
vzw_customer_support
Customer Support

That definitely sounds unusual manettarose2. Where are you located? Is it possible you are close to the border of another country? How often are you power cycling your device? Have you tried a battery pull? Let's get to the bottom of this!

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: International roaming alert and am not out of the country
magnettarose2
Member

I live in Pennsylvania. I am not near a border of another country. What do

you mean by power cycling my device? This has happened a few times.

On Thu, Jan 31, 2013 at 3:48 PM, Verizon Wireless Customer Support <

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Re: International roaming alert and am not out of the country
tikibar1
MVP MVP
MVP

Power cycling simply means turning off the phone and then back on.

You might try resetting the network connection.  Turn off the phone and remove the SIM card.  Wait a few minutes, then replace the SIM card and turn the phone back on.

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