Internet Browser randomly closes

ajnevares1
Specialist - Level 1

Hey Everyone,

 

Forgive me if this has been posted before but since the most recent update on my DINC2, I will be using the browser (on 3G), sometimes I have multiple windows open and other times just one. Right in the middle scrolling through a page or hitting a link, the browser closes. When I open up the browser, it does not restore my last session...as if it killed it.

 

Not a huge issue, just annoying. Tried to determine if it was a particular web page or certain action that causes it, but its pretty random. I am trying to avoid a reset because the setup processes has become redundant lol.

 

Just wondering if anyone has encountered this issue and if there was a fix? Maybe a different browser?

 

Thanks!

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1 Solution
Wildman
Legend

I have seen this from time to time but I have simply wrote it off on a possible corrupted web page, desktop browsers do the same thing so Im not surprised to see a mobile browser close also when data on a site causes a page load error... 

 

Since mine havent did it enough to get upset with I havent let it get to me..   Welcome to the digital electronic age....

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5 Replies
Wildman
Legend

I have seen this from time to time but I have simply wrote it off on a possible corrupted web page, desktop browsers do the same thing so Im not surprised to see a mobile browser close also when data on a site causes a page load error... 

 

Since mine havent did it enough to get upset with I havent let it get to me..   Welcome to the digital electronic age....

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ajnevares1
Specialist - Level 1

Yeah you're right, probably should just write it off as well, its just some days it happens repeatedly.

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Wildman
Legend

By the way, which browser are you using?

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ajnevares1
Specialist - Level 1

I am using the preloaded browser, havent installed any other browsers

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AnthonyTa_VZW
Verizon Employee

ajnevares1 wrote:

I am using the preloaded browser, havent installed any other browsers


,

 

Sorry you are experiencing problems with your phone browser, and it closing!  I am happy to assist!

 

Have you tried clearing the browser temporary internet files, cookies and history?  I am including a link below with instructions for clearing files:

Clear Temporary Internet Files - HTC DROID Incredible 2 ADR6350

 

Let me know how this works out for you!

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